Tampa Bay
Sort by:
Bank of America (with Drive-thru ATM)
17.55
17.55
Overview
Welcome to Bank of America's financial center location finder. Locate a financial center or ATM near you to open a CD, deposit funds and more.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
Photos & videos
Submit a review
Quality
Overall
Submit a review
The overall experience of this Bank of America location is mediocre, with a 2.5-star rating out of 5. While some customers have had positive experiences with the staff, particularly Stephanie, others have been disappointed with the service. Long wait times, unhelpful staff, and a general sense of poor customer service have been major complaints.Many customers have expressed frustration with the slow service and lack of urgency from the staff. Some have reported waiting for 30 minutes or more to be seen by a teller, and others have been left standing in line while the staff seems to be focused on more leisurely activities.Some customers have also had issues with the management, citing unprofessional behavior and a general lack of concern for customer needs. One customer reported being told that they had to wait for 25 minutes to get their issue resolved, only to be told that it could be done over the phone with customer service.Despite these negative experiences, there have been some positive reviews of the location. Some customers have praised the staff for being friendly and helpful, and a few have mentioned that they have had good experiences with the online banking and mobile app.However, these positive experiences seem to be the exception rather than the rule. Overall, it seems that this Bank of America location is struggling to provide a good customer experience, and there are several issues that need to be addressed in order to improve the service.
Own this business?
Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS