This location is quite disappointing, with many customers expressing frustration with the poor customer service, long wait times, and lack of staff. While some customers have had positive experiences with specific staff members, the overall atmosphere seems to be one of disorganization and inefficiency. The bank's phone service is also criticized, with many customers unable to get through to a live person. Despite some customers expressing satisfaction with the prices, the overall experience seems to be marred by poor quality and innovativeness.