Tampa Bay
Bank of America Financial Center
16.44
16.44
Overview
Welcome to Bank of America's financial center location finder. Locate a financial center or ATM near you to open a CD, deposit funds and more.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
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Overall
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This location has mixed reviews. The client feedback shows that some customers had great experiences with helpful staff like Johanna Watts, Denitra Howard, Cynthia, and Johanna, who were professional, competent, and patient. They provided good customer service and helped customers with their financial needs. However, there were also some issues with slow service, long wait times, and unhelpful staff. One customer had to wait 45 minutes to perform a simple wire transfer, and another customer was told that they couldn't help them because they were busy during lunch. There were also some issues with communication, with one customer being told to make an appointment to get their debit card replaced, only to find out that they didn't need an appointment. Additionally, some customers felt that the staff was unhelpful and didn't care about their business.The location's accessibility features are a plus, as it is wheelchair accessible and has a wheelchair accessible parking lot, entrance, and restroom. However, the inconsistent quality of service and communication issues may be a concern for some customers.The bank's website and mobile app have received mixed reviews as well, with some customers praising their ease of use and others complaining about their poor performance.Overall, while this location has some strengths, it also has some areas that need improvement.
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