Tampa Bay
Bank of America ATM (Drive-thru)
17.70
17.70
Overview
Welcome to Bank of America's financial center location finder. Locate a financial center or ATM near you to open a CD, deposit funds and more.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This bank branch has a mixed experience. The location is easily accessible, with a wheelchair-friendly parking lot and entrance. The working hours are conveniently open 24/7, making it a great option for those who need to do financial transactions at any time. However, the service provided by the staff has been inconsistent, with some reviewers reporting a lack of care and attention to detail.One reviewer mentioned that they had to deal with the aftermath of a botched wire transfer due to a staff member not updating their phone number for security purposes. Another reviewer had a similar issue with the ATM machine, which was out of order and had stolen a significant amount of money from multiple customers. On the other hand, one reviewer had a positive experience with a staff member named Alex, who was accommodating and timely in helping them with their financial needs.The pricing of the services is not a major concern, but the lack of innovation and attention to detail in the service provided by the staff is a significant issue. It's disappointing to hear that some reviewers have had to deal with frustrating and time-consuming experiences at this branch. Overall, this bank branch could improve its service to better meet the needs of its customers.
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