Banfield Pet Hospital

4.3

• (1 reviews)

12820 W Hillsborough Ave Avenue, Tampa, Florida 33635

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Overview

See a vet in Altamonte Springs, FL. Our animals hospital offers preventive petcare for dogs and cats. See us for wellness checkups, pet vaccines, and more.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

LGBTQ+ friendly

Appointments recommended

Appointment required

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Quality

3.4

Pricing

4.8

Innovativeness

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

This Banfield Pet Hospital location seems to have a solid reputation, but with some areas for improvement. The overall rating is 4.2 out of 5, indicating a generally positive experience for most clients. However, the quality of care seems to be inconsistent, with some clients expressing concerns about the level of care provided for their pets.The pricing is a highlight, with a score of 4.8 out of 5, indicating that clients generally feel that the costs are reasonable and transparent. The innovativeness of the hospital also receives a high score, with a 4.5 out of 5, suggesting that the hospital is staying up-to-date with the latest veterinary care techniques and technologies.Some clients have expressed frustration with the hospital's customer service, citing rude or unhelpful staff. Others have experienced issues with communication and waiting times. However, many clients have also reported positive experiences, praising the hospital's staff for their kindness, professionalism, and expertise.Overall, this hospital seems to be a good option for pet owners in the area, but with some potential areas for improvement. It's essential for clients to do their research and read reviews from multiple sources to get a well-rounded understanding of the hospital's strengths and weaknesses.The main issue highlighted in the review is inconsistent quality of care, which is reflected in the lower quality score. Some clients have reported feeling rushed or not receiving adequate attention for their pets, while others have expressed concerns about the hospital's ability to provide comprehensive care.