Tampa Bay
Balmoral Event Center
56.72
56.72
Overview
New event center in Polk County, Florida. Plan your celebration in Central Florida. OUR EVENTS BOOK YOUR SPACE HOURS Monday - Thursday 10am - 6pm LOCATION 116 Kenny Blvd. Haines City, FL 33844
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
On-site parking
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Quality
Pricing
Innovativeness
Overall
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The business has received mixed reviews from customers. The overall rating is 3.5 out of 5, indicating a decent experience. The quality of the venue and its services is rated 4 out of 5, suggesting that it meets expectations. However, the pricing is rated 4.2 out of 5, indicating that some customers may find it to be slightly expensive.The innovativeness of the business is rated 4.7 out of 5, indicating that it offers unique and creative solutions for events. This is a positive aspect of the business, as it sets it apart from other venues.The venue has received praise for its beautiful space, friendly staff, and great food. Many customers have mentioned that the staff, particularly Keshawn and Amber, are helpful and attentive. However, some customers have experienced issues with communication, sound quality, and inconsistent prices.One major issue that stands out is the lack of accountability and professionalism displayed by some staff members. Some customers have reported being treated rudely, having their events canceled without notice, and being overcharged.To improve, the business could focus on improving its communication and customer service. This could include providing clear and timely updates to customers, addressing concerns and issues promptly, and ensuring that all staff members are knowledgeable and helpful.Additionally, the business could consider investing in sound equipment and acoustic treatment to improve the sound quality for live events. This would help to create a better experience for customers and improve the overall quality of the venue.Overall, while the business has its strengths and weaknesses, it has the potential to become a top-rated venue with some improvements.
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Hours
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