The business location has a 4.5-star overall rating. The quality of the services is consistently high, with a rating of 4.8 out of 5. The pricing is a bit lower, with a rating of 4.5 out of 5. The business is known for being innovative, with a rating of 4.8 out of 5. The salon's description highlights its expertise in balayage, lived-in color, and low-maintenance tones. The staff is friendly and welcoming, with many reviewers mentioning the salon's cozy atmosphere and helpful stylists. However, there is one major issue with a negative review, where a client felt their hair was cut off unevenly and was not happy with the service. Despite this, the salon has taken steps to address the issue and offer a resolution. Overall, the salon seems to have a good reputation for quality services, but may need to work on pricing and innovativeness.