Tampa Bay
Balanced Wellbeing LLC
82.95
82.95
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Balanced Wellbeing LLC provides a comprehensive range of services under one roof, which includes mental health, medical services, and corporate office spaces. The facility is wheelchair accessible, with a designated parking lot, entrance, and restroom. It is essential to make appointments in advance, as walk-ins are not accepted. The office is open from Monday to Friday, from 9 am to 5 pm, with no services available on weekends.From the reviews, it is evident that the staff is friendly and accommodating, with many clients expressing gratitude for their helpful nature. Some reviewers have praised specific staff members, such as Amanda, Tiffany, and Dr. Henry, for their exceptional professionalism and kindness. The office seems to have a positive atmosphere, with the ladies in the front office making clients feel at ease.On the other hand, there are some negative reviews that highlight issues with communication and customer service. Some clients have expressed frustration with the receptionists, stating that they were rude and unhelpful. A few reviewers mentioned that they experienced problems with medication, including delayed prescriptions and lack of clear communication.One reviewer highlighted a concern with the title given to a certain staff member, claiming that it was misleading. They also expressed concern about the clinic's policy of not responding to emails and phone calls, which left them feeling unattended to. Another reviewer was unhappy with the way their appointment was handled, stating that they were not given a clear explanation of the appointment process and that the staff seemed unorganized.To address these concerns, Balanced Wellbeing LLC could consider implementing more efficient communication systems, providing clearer explanations of their policies and procedures, and training their staff to be more empathetic and understanding. One notable issue that appears in multiple reviews is the inconsistent customer service. Several clients have reported negative interactions with the receptionists, which may be a symptom of a larger problem with the office's communication systems. This highlights a potential issue with customer service, which the office could work to address.
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