The business location at Building 3090, Avenue G NW Street, Winter Haven City seems to be a mixed bag. On one hand, the staff is friendly and helpful, as seen in some of the reviews. For example, Belinda from B&J Appliance was praised for her kindness and generosity. Some customers also appreciated the wide selection of appliances and the willingness to work with customers to find a solution.On the other hand, there are several issues that need to be addressed. The customer service is not always reliable, with some customers experiencing difficulty in getting through to a representative. In some cases, customers were told that the business was not responsible for the issue, even though they had been misled.The quality of the appliances sold by the business is also a concern. Some customers reported purchasing appliances that did not work properly or lasted only a short time. The business's refusal to replace or repair these appliances has led to negative reviews.The pricing of the appliances seems to be reasonable, with some customers finding good deals on used appliances.Overall, the business location at Building 3090, Avenue G NW Street, Winter Haven City needs to work on improving its customer service and ensuring that the appliances sold are of good quality.One notable issue is that some customers have been misled by the business, with owners claiming to not be responsible for the issues or the business itself. This lack of accountability and honesty is a major concern.