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B&C Auto Service LLC
45.74
45.74
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Identifies as women-owned
Identifies as women-owned
Identifies as Latino-owned
Identifies as Latino-owned
Oil change
Mechanic
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The business has a wheelchair-accessible restroom, parking lot, and entrance, making it easily accessible for people with disabilities. The staff is professional, friendly, and welcoming, with a focus on providing excellent customer service. The shop offers a wide range of services, including oil changes, tire sales, transmission shop services, and more. They also provide same-day service for many repairs, which is a significant advantage. Beatriz and her team are transparent about the services needed, explain the issue and the estimated time for the job, and deliver flawlessly. The business has a clear and concise pricing policy, making it easy for customers to understand what they're getting. The shop is LGBTQ+ friendly, women-owned, and Latino-owned, which adds to its appeal.
However, one issue that stands out is the case of a customer who had a negative experience with a paint job and felt misled about the services provided. This highlights the importance of clear communication and transparent pricing policies.
Overall, the business has a strong reputation for providing excellent service, quality work, and fair pricing. With its wheelchair-accessible facilities, welcoming staff, and wide range of services, it's an excellent option for those in need of auto repair or maintenance.
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