The location has an overall mediocre score due to the inconsistent quality of service provided by its staff. The prices, however, are generally reasonable and attractive to customers. The agency does not innovate much, and customers often experience the same issues. A major issue that was noted by several customers is the lack of honesty and transparency when it comes to damages or issues with the vehicles. Some customers have been charged extra fees for damages that were not their fault or were not disclosed to them at the time of rental. Additionally, the staff's behavior can be unfriendly and unhelpful, leading to a poor overall experience for many customers.