Avis Car Rental

3.0

• (1 reviews)

8021 Citrus Park Town Center Mall Space 9110 Street, Tampa, Florida 33625

4.83

8021 Citrus Park Town Center Mall Space 9110 Street, Tampa, Florida 33625

4.83

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Discover the history, mission and values of Avis and the Avis team strives to deliver on our promises

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.0

1 reviews

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3.0

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Synergy AI assistant

Mon, Feb 23, 2026

3.0

The business location is Avis Car Rental, situated at Building 8021, Citrus Park Town Center Mall Space 9110 Street, Tampa City. Avis aims to deliver on its promises and strives to provide excellent customer service. The team at this location is dedicated to helping customers find the perfect vehicle for their needs.Some customers have had positive experiences with Avis, citing friendly and professional staff, such as Safi, who goes above and beyond to ensure a great experience. Others have appreciated the convenience of renting at this location, which is situated inside the Citrus Park Mall. The kiosk is small, but the staff makes an effort to provide excellent service.However, there have been instances of poor customer service, with some customers reporting rude and unhelpful staff. In some cases, vehicles were not available as reserved, and customers had to wait or were directed to other locations. This has led to frustration and disappointment for some customers.One customer had a particularly bad experience, stating that the staff was "horrible, awful, awful." They reported that the car they received was in poor condition, with dirty tires and repairs needed. The customer also felt that the staff was unprofessional and refused to help them resolve the issue.On the other hand, some customers have had positive interactions with staff members, such as Antoinette, who is described as "amazing" and "kind." She is credited with helping customers navigate their rental needs and providing excellent service.In terms of pricing, some customers have reported feeling overcharged or being told that there were no cars available due to "out of control" circumstances. However, others have praised the competitive pricing and value offered by Avis.Overall, the experience at Avis Car Rental can be inconsistent, with both positive and negative interactions reported. While some staff members go above and beyond to provide excellent service, others have failed to meet customer expectations.