This location is known for its caring staff and pleasant atmosphere, making it a comfortable place for residents. Anayah, the director of patient experience, stands out for her dedication to making patients feel valued. The facility is wheelchair accessible and has a clean environment, as observed by several visitors. However, there have been reports of understaffing and neglect, including patients being left in soiled sheets or waiting for extended periods. One reviewer even mentioned a biohazard in the bathroom. The staff's ability to create a joyful experience for residents and their families is commendable, but the facility's standards seem to vary greatly depending on the department. It's essential to address the underlying issues to provide consistent quality care.