The location seems to be a nursing home and rehabilitation center that provides various services, including skilled nursing, rehabilitation, and community service. The facility is wheelchair accessible and has a 24/7 operating schedule. The staff includes nurses and other medical professionals who provide care to residents. However, some issues have been reported by clients, such as communication breakdowns during hurricanes, lack of response to call lights, and concerns about cleanliness and equipment availability. Some clients have also reported changes in management and staff, which may have affected the quality of care. On the other hand, one client has given a high rating and praised the nursing staff and care team for their excellent work. The facility's description emphasizes its commitment to exceeding expectations through every interaction. Despite some issues, the location seems to be taking steps to improve its services and communication with families. The lack of clear communication and concerns about cleanliness and equipment availability are significant issues that need to be addressed.The main concern with this facility is the lack of clear communication, particularly during times of crisis such as hurricanes. The facility seems to have a commitment to exceeding expectations, but this commitment is not consistently reflected in the client experiences. The facility's description highlights its focus on exceeding expectations, but this focus may not be consistently applied in practice. The lack of clear communication and concerns about cleanliness and equipment availability are significant issues that need to be addressed.