The business has a mixed reputation, with some reviewers praising the staff and facilities, while others have had negative experiences with neglect, abuse, and poor care. Some reviewers have reported issues with cleanliness, food, and staff attitude, while others have praised the physical therapy and rehabilitation services. The business has a rating of 3.1 on third-party platforms. Several reviewers have reported issues with the business's handling of patient care, including neglect, abuse, and poor communication. Some reviewers have also reported issues with the business's billing and insurance practices. Overall, the business appears to have some significant issues with quality and care, which may be a concern for potential customers.