Tampa Bay
Aviata at Brentwood
62.62
62.62
Overview
We recognize that being a skilled nursing provider of choice means exceeding expectations through every interaction. To learn more or inquire, visit us at AviataHealthGrp.com
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
On-site parking
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Overall
Quality
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The business location is a mixed bag, with some positive and negative aspects. The overall rating is 2.4 out of 5, indicating a mediocre experience. The quality of care is also rated 2.4, suggesting that while some aspects are satisfactory, others fall short.
The lack of ratings for pricing and innovativeness indicates that there is limited information available on these topics. However, based on the reviews, it appears that some reviewers have been dissatisfied with the cost of care and the lack of innovative approaches to patient care.
Some reviewers have praised the staff's kindness and compassion, while others have criticized the facility's handling of medical emergencies, communication with families, and overall care quality. Several reviewers have also mentioned cleanliness and maintenance issues, including roaches and outdated furniture.
Despite the mixed reviews, some reviewers have highlighted specific staff members who have provided excellent care, such as Tracy, the Director of Patients, who has been praised for her kindness, empathy, and dedication to patient care.
The facility has received criticism for its handling of medical emergencies, including a case where a patient's fall was not properly documented, leading to a delay in receiving medical attention. Another reviewer reported that their loved one was not provided with pain medication in a timely manner, leading to unnecessary suffering.
The facility has also been criticized for its communication with families, with some reviewers reporting that they were not kept informed about their loved one's condition or treatment. This lack of communication can be distressing for families who are already dealing with the stress of having a loved one in care.
Overall, while some aspects of the facility are satisfactory, the negative reviews and criticisms suggest that there are significant areas for improvement. The facility would benefit from addressing these issues to provide better care and improve the overall experience for patients and their families.
Some potential areas for improvement include:
* Improving communication with families and keeping them informed about their loved one's condition and treatment
* Addressing cleanliness and maintenance issues, such as roaches and outdated furniture
* Providing timely and effective medical care, including pain medication and emergency response
* Improving the quality of care and reducing errors and delays
* Increasing transparency and accountability within the facility
* Providing more innovative approaches to patient care, such as water therapy and rehabilitation programs
By addressing these areas for improvement, the facility can work towards providing better care and improving the overall experience for patients and their families.
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