This healthcare provider has some excellent aspects, such as having experienced and highly-rated doctors like Avani K. Shah, MD. The staff is also generally good, and the location is wheelchair accessible. However, not all patients have had a positive experience, with some finding the doctors to be abrasive, rude, and condescending. Some patients have felt disrespected and not listened to, which is not what you would expect from a healthcare provider. One of the major complaints is that the doctors can be very dismissive and don't take the time to listen to their patients' concerns. This is not ideal, especially when it comes to something as personal as your health. Some patients have also experienced long wait times, which can be frustrating. It's also worth noting that there are some issues with the doctors' bedside manner, with some patients feeling belittled or disrespected. Overall, this healthcare provider has some good qualities, but it's clear that there are some significant issues that need to be addressed.