It's unfortunate that the business is marred by issues with customer service, which seems to be a consistent problem based on the feedback from multiple customers. Several reviewers have reported receiving rude and unprofessional treatment from staff members, which is not what you'd expect from a restaurant that aims to provide a good dining experience. One reviewer even mentioned being treated like "garbage" for a good meal, which is unacceptable.On the other hand, some reviewers have praised the quality of the pizzas, with one even going so far as to say it was "delicious." However, there's not enough information to determine the overall quality of the food, so it's hard to give it a score.Pricing-wise, the business seems to be on the right track, with some reviewers mentioning that it's fair. However, others have complained about the high prices, especially considering the small portions.Innovativeness is another area where the business could improve. While it's great that they offer a gluten-free vegan pizza option, it's not clear if they're doing anything else to stand out from the crowd.It's worth noting that the business has a trendy and casual atmosphere, which might appeal to some customers. However, the poor customer service seems to be a major turn-off for many people.One issue that stands out is the inconsistent customer service. Several reviewers have mentioned receiving rude and unprofessional treatment from staff members, which is not what you'd expect from a restaurant. This is something that the business needs to address ASAP to improve the overall customer experience.