The staff of the AutoZone store at Big Bend Rd in Riverview City is very friendly and helpful. They take the time to explain things and provide excellent customer service. The store is clean and well-organized, making it easy to find what you need. The prices are very competitive, and they often have sales and promotions. The staff seems to know their products well and can provide expert advice. However, the store can be a bit disorganized at times, and the employees may not always be available to help with questions. One major issue with this store is that they have a tendency to close early, which can be frustrating for customers who need to get there before closing time. This issue is highlighted by multiple customers who have mentioned it in their reviews.