Tampa Bay
AutoWay Ford
38.02
38.02
Overview
Learn about us! Find out information about our Ford dealership in BROOKSVILLE.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Oil change
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This Ford dealership is a great place to visit, offering a wide range of services including car sales, repair, and body shop work. The staff is very friendly and helpful, making sure customers feel welcome and at ease. One staff member, Chris Kawa, stands out for his excellent customer service skills, always being patient and willing to listen to customers' needs.The dealership's service department is also top-notch, with staff like Don being very professional and going above and beyond to ensure customer satisfaction. Many customers have praised the dealership's willingness to work with them to find the perfect vehicle.However, there have been some issues with customer service in the past. One customer had a very poor experience, feeling unhelpful and rude staff. The customer had to deal with tantrums and was eventually left feeling disappointed and frustrated.The dealership's working hours are convenient, with customers able to visit from Monday to Sunday. There are also various payment options available, including debit cards and credit cards. Unfortunately, the inventory system can be a bit confusing, making it difficult for customers to view the available cars.Overall, this Ford dealership has its strengths and weaknesses. While some customers have had great experiences, others have been left feeling disappointed. It's essential for customers to do their research and be prepared for the possibility of some issues.
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