Tampa Bay
Autopros towing & Recovery LLC
7.73
7.73
Overview
Need a towing service in Tampa, FL? Autopros Towing & Recovery offers 24-hour towing, wrecker service, emergency roadside assistance, lockout service, and more. Call (813) 402-2911 for a free quote.
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Review of Autopros Towing & Recovery located at Building 11105, N Nebraska Ave Avenue, Tampa City. The business offers 24-hour towing, wrecker service, emergency roadside assistance, lockout service, and more.Unfortunately, the experience of many customers has been negative. There have been numerous reports of towed cars being stored for extended periods, with owners facing hefty fees and long waits to retrieve their vehicles. In some cases, customers have been charged for towing and storage, despite not being responsible for parking violations.Many customers have reported aggressive and rude behavior from tow truck drivers and staff, making it difficult to resolve issues or obtain refunds. Some have even reported damage to their vehicles during towing or storage.The business has been accused of preying on student housing and residential areas, targeting cars that are parked in visitor spots or have minor parking infractions. This has led to a perception that the company is more interested in making money than providing a reliable and customer-centric service.The use of NFC mobile payments, debit cards, and credit cards suggests a willingness to adapt to modern payment systems. However, this does not seem to have translated into a better customer experience.In terms of working hours, the business operates on a standard Monday-to-Friday schedule, with no services available on weekends. This may not be convenient for customers who need assistance outside of regular working hours.It's worth noting that there is one positive review from a property manager who has had a good experience with the company. However, this is an exception rather than the rule.The business has a rating of 1.6 on third-party review platforms, indicating a strong negative sentiment among customers.One major issue that stands out is the lack of transparency and communication from the company. Many customers have reported difficulties in getting answers or resolving issues, which has led to frustration and mistrust.Overall, the experience at Autopros Towing & Recovery has been marred by negative reviews, aggressive behavior, and a perception of prioritizing profits over customer needs. Until these issues are addressed, customers may want to consider alternative towing services.
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