Tampa Bay
AutoNation Parts Network
Auto Repair Shop
3.55
3.55
Overview
Shop Genuine OEM & Aftermarket Automotive Parts, Tires & Accessories. AutoNation Parts is your online source for top-quality auto parts, tires and accessories.
Features
Credit cards
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Photos & videos
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Innovativeness
Quality
Pricing
Overall
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This location has some mixed reviews. Some customers have had great experiences with the sales team, citing excellent customer service and a wide selection of vehicles. For example, one customer praised Alex Cooper, a sales representative, for being "phenomenal" and helping them find the right vehicle. Another customer appreciated the team's communication and flexibility, stating that they were "a true dynamic trio, knowledgeable, professional, and genuinely dedicated to their customers."However, many customers have had poor experiences with the location, citing issues with the quality of the vehicles and the service department. Several customers reported problems with the front end of their vehicles, including misaligned wheels and a shaking steering wheel. One customer even claimed that the service manager, Joe Diaz, lied to them about the issues and told them it was due to the crown on the road, rather than a problem with the vehicle itself.Pricing seems to be one of the strong points of this location, with many customers reporting that they got a great deal on their vehicle. However, some customers have had issues with the prices being too high, with one customer reporting that they were charged $700 for a part that only cost $100.In terms of innovativeness, this location appears to be keeping up with the times, with a user-friendly website and a wide selection of online tools and resources. However, some customers have reported issues with the online ordering process, citing difficulties with placing orders and receiving accurate information.One major issue that stands out is the lack of transparency and honesty in the sales and service departments. Several customers have reported being lied to or misled about the condition of their vehicle, which can be frustrating and damaging to the customer's trust in the location. This is a major area for improvement, as transparency and honesty are essential for building strong relationships with customers.Overall, this location has some strengths, such as competitive pricing and a wide selection of vehicles. However, it also has some significant weaknesses, including issues with quality and a lack of transparency in the sales and service departments. With some improvements in these areas, this location could be a great option for customers looking for a reliable and trustworthy dealership.
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Hours
Closed
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Categories
Auto Repair Shops
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