Tampa Bay
Auto Spa America
3.64
3.64
Overview
Auto Spa America, Auto Detailing & Car Wash Tampa Florida, is a detailing company dedicated to delivering outstanding car wash services.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Onsite services
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Pricing
Overall
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Located in the heart of Tampa City, Auto Spa America is a car wash and detailing service that aims to provide outstanding services to its customers. With a rating of 4.4, it seems that the business has a solid reputation among its clients.
The business offers various services, including car washes, exterior and interior detailing, and ceramic coating. They also have a convenient payment system, allowing customers to use NFC mobile payments, debit cards, and credit cards. The location is wheelchair accessible, with a parking lot and entrance designed for easy access.
One of the standout features of Auto Spa America is its commitment to customer satisfaction. Many reviewers have praised the business for its professionalism, attention to detail, and excellent customer service. The staff seems to take pride in their work, with some reviewers noting that they went above and beyond to ensure the car was spotless.
However, some reviewers have mentioned that the business has had issues with communication and scheduling. There have been instances where customers were told one thing, only to have it changed when they arrived for their appointment. Additionally, some reviewers have mentioned that the business can be quite pricey, with one reviewer noting that they were charged $120 plus gratuity for a detail that was not up to their standards.
It's worth noting that Auto Spa America has made efforts to address these issues. The business has hired new staff and implemented new processes to improve communication and scheduling. They have also taken steps to provide better value for their customers, including offering discounts and promotions.
Overall, Auto Spa America seems to be a reputable business with a strong commitment to customer satisfaction. While there have been some issues with communication and pricing, the business appears to be taking steps to address these concerns. With a rating of 4.4, it's clear that the business has built a loyal customer base and is well-regarded in the community.
There is one major issue that has been raised by several reviewers, including one with a rating of 1.0. It seems that the business has been inconsistent with its hours of operation and has left customers waiting for extended periods of time. This has resulted in frustration and disappointment for some customers.
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