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Auto-Owners Insurance Lakeland Regional Office
36.14
36.14
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Based on the review data, the business location seems to be well-regarded by its customers. Many reviewers praise the helpful and responsive staff, particularly the claims adjusters who were able to provide excellent service during stressful and traumatic events. The company's promptness and efficiency in handling claims were also commended by several reviewers. However, one reviewer mentioned that the company's customer service was "terrible" and that it took almost two months for them to agree to a repair, which is a notable exception.The overall rating of 4.5 suggests that the business is doing a good job in terms of quality, pricing, and innovativeness. However, the quality rating of 4.2 suggests that there may be some areas for improvement in this regard.Overall, it seems that the business is doing a good job in providing excellent customer service, handling claims efficiently, and providing good value to its customers. However, there may be some areas for improvement in terms of quality and customer satisfaction.
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