The location has a great reputation with numerous positive reviews from satisfied customers. Most customers praise the professional service, fast and efficient work, and excellent quality of the tinting. They also appreciate the competitive pricing and the friendly staff. Many customers mention that they will return to the location for their future tinting needs and recommend it to others. The majority of customers rate the location 5 stars. The customers appreciate the lifetime warranty on the tinting. The one negative review is about a customer who claims that the location damaged their vehicle during the tinting process and did not take responsibility. However, it seems that this issue was resolved as the customer does not mention any further issues in their review. One of the issues with the location is that they do not clearly communicate with customers about the form that needs to be signed for removing old window tint. Another issue is that the staff may not be as experienced as customers would like. It would be beneficial for the location to improve their communication with customers and provide more training for their staff to ensure that customers have a positive experience.