Tampa Bay
Auto Dealer Solutions
38.31
38.31
Overview
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Wheelchair accessible parking lot
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This used car dealership has a strong reputation with customers, who consistently praise the friendly and helpful staff, particularly Terry, Gene, Jennifer, and Ryan. The dealership offers a wide selection of vehicles, including used cars, trucks, and motorcycles, and appears to have a good system in place for financing and paperwork. The owners, Ben and others, are mentioned several times as being knowledgeable and willing to go the extra mile to ensure customers are satisfied.Customers appreciate the honesty and transparency of the dealership, with some mentioning that they were able to find a great deal on a vehicle that fit their needs. The dealership's commitment to customer satisfaction is evident in the many positive reviews, with customers expressing gratitude for the excellent service they received.However, there is one negative review that stands out, where a customer had a bad experience with a salesman and was unhappy with the service they received. This review highlights the importance of having good customer service and being transparent in business dealings.Overall, this dealership seems to have a strong reputation and is committed to providing excellent customer service. However, it's always a good idea to read multiple reviews and do your own research before making a purchase.The only issue I would mention is that the dealership's response to negative reviews could be improved. In one instance, the dealership responded to a negative review by saying that the customer had rated the wrong company, which may come across as dismissive. Instead, the dealership could have apologized for the customer's negative experience and offered to make things right. This would show that the dealership values customer feedback and is committed to making things right when things go wrong.
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