I have visited the location of Austin Kennerly, a mortgage lender providing residential mortgage loans in Tampa City. The office is situated in a convenient location with wheelchair accessible parking and entrance. The phone number and web link are available for easy contact. The working hours are standard, with Monday to Friday from 9:00 AM to 5:00 PM.The team led by Austin Kennerly seems to be highly professional and caring about their clients' outcome. Many clients have praised Austin's constant updates and professionalism throughout the mortgage process. The team's attention to detail and commitment to meeting deadlines are notable. They have handled every detail with precision and professionalism, ensuring a stress-free experience for their clients.One notable issue is the relatively long time it takes to process documents, which can sometimes be a cause for delays. However, it seems that the team is working hard to keep the process moving smoothly.The mortgage options available, including conventional, FHA, and VA loans, are varied and cater to different client needs. The team is knowledgeable and responsive, providing clear and consistent communication throughout the process.Overall, Austin Kennerly and his team have a good reputation for providing quality mortgage services. While there may be some areas for improvement, such as the document processing time, they seem to be committed to delivering a positive experience for their clients.