This business offers top-notch medical services at its Winter Haven City location. The staff is extremely friendly and welcoming, with many reviewers praising their professionalism and kindness. From the front desk to the dentist and hygienists, everyone seems to be on the same page, making the overall experience very smooth and efficient.Many reviewers have commented on the excellent care they received, with some even going so far as to say it's the best dental care they've ever had. The staff takes the time to explain everything thoroughly, and the dentist is honest and straightforward about the work needed. Some reviewers have mentioned that they feel comfortable and at ease during their appointments, which is a testament to the excellent customer service.One of the most notable aspects of this business is its commitment to accessibility. The building has a wheelchair-accessible entrance, parking lot, and restroom, making it easily accessible for people with mobility issues. The business also accepts a variety of payment methods, including NFC mobile payments, debit cards, and credit cards.However, it's worth noting that some reviewers have mentioned a lack of clear communication regarding appointments. One reviewer mentioned that they were not called to confirm or remind them of their appointment, which caused them to miss their scheduled time.Overall, this business seems to be doing many things right, from its excellent customer service to its commitment to accessibility. However, it's essential for them to work on improving communication with their clients to prevent any misunderstandings or missed appointments.