This location of Auntie Anne's is a mixed bag. The overall experience is mediocre, with a score of 2.5 out of 5. The quality of the food is also subpar, with a score of 2.3 out of 5. However, the pricing is reasonable, with a score of 4.8 out of 5.The business seems to be struggling with consistency, as many reviewers have reported issues with the quality of the food and the service. Some have reported receiving stale or undercooked pretzels, while others have experienced rude or unhelpful staff.On the other hand, some reviewers have had positive experiences, reporting friendly and welcoming staff, and high-quality food. However, these experiences seem to be the exception rather than the rule.The lack of innovativeness is notable, as many reviewers have reported that the menu options are limited and not very exciting. It seems that the business is relying too heavily on its familiar offerings, rather than trying to innovate and attract new customers.Overall, this location of Auntie Anne's is a disappointment, and could benefit from some serious improvements to its quality and service.