Tampa Bay
Auntie Anne's
72.65
72.65
Overview
Global chain of counters dispensing sweet & savory soft pretzels with a variety of toppings & dips.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Quick visit
In-store pickup
In-store shopping
Photos & videos
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Quality
Overall
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This location of Auntie Anne's seems to have a hard time providing consistent quality of their soft pretzels. Many customers have reported receiving burnt, dried-out, or raw pretzels. Some have even had issues with overcooked or undercooked food, including burnt pigs in a blanket and raw pretzel nuggets. This is a major issue for a business that relies on selling high-quality baked goods.The service at this location is also a concern. Several customers have reported being ignored or treated poorly by staff members, with some even being told to leave because they weren't going to be open for another 15 minutes. This lack of communication and poor customer service can be frustrating and make customers feel unwelcome.The only bright spot seems to be the friendly staff members, such as Ciara, who deserve a raise according to one customer. However, these positive experiences are not enough to make up for the consistent issues with quality and service.The pricing at Auntie Anne's seems to be reasonable, but without a specific score, it's hard to say if it's a major advantage or not.Overall, this location of Auntie Anne's needs to focus on improving their quality control and providing better customer service to make their customers feel welcome and valued.It's worth noting that this location seems to be a part of the Walmart store, and it's possible that the issues with quality and service are a result of being a franchise rather than an independent business. However, regardless of the circumstances, the customers deserve to receive high-quality products and good service.
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Hours
Closed
Monday
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Wednesday
Thursday
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Saturday
Sunday
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