This location of Auntie Anne's is a mixed bag. On the one hand, the pretzels are delicious and freshly made, which is a major plus. The service is generally friendly and efficient, with staff members who are willing to go the extra mile to accommodate customers' needs. However, the quality of the pretzels can be inconsistent, with some customers reporting that they are stale or overcooked.The pricing at this location is reasonable, with most items falling within the $5-10 range. However, some customers have reported feeling nickel-and-dimed, particularly when it comes to add-ons like cheese dip or hot sauce.One major issue that has been reported by multiple customers is the long wait times. It's not uncommon for customers to wait in line for 15-20 minutes or more, which can be frustrating, especially for those who are in a hurry.Another issue is the inconsistent service. Some customers have reported being served by staff members who seem disinterested or unfriendly, which can make for a negative experience.Overall, this location of Auntie Anne's has the potential to be a great spot, but it needs to work on consistency and customer service.