Tampa Bay
Audi Tampa Service Center
Auto Repair Shop
7.54
7.54
Overview
Shop and get quotes in the Tampa area for a new Q5, Q3, A5, Q7 or A4, by browsing our Audi dealership's searchable online inventory.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Oil change
Mechanic
Photos & videos
Photos & videos
Submit a review
Quality
Overall
Submit a review
This location has some issues with providing quality services to their customers. Several reviews mention long waits, miscommunication, and a lack of resolution to problems. Some customers have had bad experiences with service advisors and technicians, and have been overcharged or not provided with the services they paid for. On the other hand, there are some positive reviews mentioning good customer service and a friendly environment. The staff seems to be somewhat responsive to customer complaints, with customer relations specialists apologizing and offering to follow up on issues. However, the consistency of service and quality seems to be lacking. One of the main issues is the miscommunication and misrepresentation of services and prices. Customers have been overcharged, and some have even been told that they owe more money than they actually do. The staff's attitude towards customers, especially with regards to vehicle age and maintenance, has also been an issue. The location has a limited selection of services, and some customers have had to take their cars to other dealerships to get the work done properly. The address and location of the shop seems to be clear, but the website link does not work. The shop has a wide range of amenities, including a restroom, mechanic, and wheelchair accessibility, but it is unclear if these amenities are available and well-maintained. The Co-Brands and categories listed seem accurate. Overall, this location seems to have some significant issues that need to be addressed in order to improve the customer experience.
Own this business?
Categories
Auto Repair Shops
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS