The medical center has a solid reputation with some excellent doctors, such as Dr. Toni Adams, who have received praise from patients for their caring and empathetic approach. Many patients have appreciated the friendly and welcoming staff, including Theresa, Lori, and others. However, there have been several complaints about issues with scheduling appointments, difficulty getting in touch with the office, and problems with billing. Some patients have also experienced rudeness from front desk staff, which can be discouraging. Overall, while the medical center has some excellent qualities, it falls short in terms of consistency and reliability. The lack of responses from the office, particularly to phone calls and emails, has been a major concern for some patients.