Based on the reviews provided, it seems that ATZ Irrigation is a decent company with some great technicians like Matthew, Josh, and Wes, who are knowledgeable, professional, and do excellent work. However, there are also some issues with the company's customer service, particularly with the receptionist/owner Libby, who has been reported to be unprofessional, rude, and argumentative.Some customers have had issues with the company's scheduling, with appointments being cancelled or rescheduled at the last minute. Others have been charged extra for services that they felt were not necessary or were not clearly explained.On the other hand, some customers have been very satisfied with the company's work, citing their professionalism, efficiency, and quality of service. They have also appreciated the company's willingness to go above and beyond to meet their needs.Overall, it seems that ATZ Irrigation has some good qualities, but also some areas for improvement, particularly with regards to customer service. It's worth noting that the company seems to have a good reputation for their irrigation system repairs and maintenance, but may not be the best choice for new installations.The biggest issue with this company seems to be the behavior of Libby, who has been reported to be consistently unprofessional and rude to customers. This has resulted in several negative reviews and has likely lost the company business.It's worth noting that the company seems to have a good response to customer complaints, with Libby acknowledging the issues and apologizing for any inconvenience caused. However, it's unclear whether the company has taken any steps to address the underlying problems and improve their customer service.Ultimately, whether or not to use ATZ Irrigation will depend on your individual needs and experiences. If you're looking for a company that can provide high-quality irrigation system repairs and maintenance, and are willing to work with a company that may have some customer service issues, then ATZ Irrigation may be a good choice. However, if you're looking for a company with a strong focus on customer service and professionalism, you may want to consider other options.