This business has a solid overall rating, with a good balance of quality, pricing, and innovativeness. However, the quality of their products and services seems to be inconsistent, as evidenced by a review of a customer who experienced a significant issue with their ice machine. Fortunately, the company was able to turn their opinion around with excellent customer service. Despite this isolated incident, the business appears to be a reliable source for appliances and restaurant supplies.The restaurant supply store offers a wide range of products, but the quality of some of their items may be questionable. On the other hand, the pricing is very competitive, making it an attractive option for customers. One notable area of improvement is the consistency of their products and services. The business needs to work on ensuring that their products meet the high standards they set.The business has a wheelchair-accessible parking lot and entrance, making it easy for customers with disabilities to visit. They also have a dedicated customer service team, as seen in their response to a dissatisfied customer.Overall, this business is a good option for those in need of appliances and restaurant supplies, but customers should be aware of the potential inconsistencies in quality.