Tampa Bay
AT&T U-verse
87.67
87.67
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Online appointments
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Overall
Quality
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This location is a disappointment to many customers. They often complain about poor customer service, long wait times, and unhelpful representatives. Some have reported being transferred to different countries and struggling to understand the representatives. The appointment scheduling process is also often flawed, with technicians not showing up or rescheduling appointments without notice. This has resulted in frustration and wasted time for many customers. There is one significant issue with this business - its customer service. It seems to be the main reason why many customers are unhappy with their experience. Despite its wide range of services, including internet, TV, and phone, the company's inability to provide good customer service is a major drawback. This is especially true for customers in rural areas who may not have many other options for internet service. As a result, many customers are left feeling disappointed and unsatisfied with their experience. Note: I've kept the pricing and innovativeness scores empty as there is not enough information to evaluate them.
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