This store has a great reputation among its customers. They have received praise for their helpful and knowledgeable staff. The staff have been described as friendly, professional, and patient, making the customer's experience smooth and painless. Some customers have mentioned that the staff have gone above and beyond to assist them, such as helping with internet setup and resolving billing issues.However, there have been some issues with customer service. One customer had a bad experience with a salesperson who was rude and unprofessional. Another customer had a problem with a contract and had difficulty getting it resolved.The store itself is clean and well-maintained, with a variety of phone products and accessories available. The staff are knowledgeable about the products and can answer questions and provide recommendations.Overall, this store seems to be a great place to go for wireless plans and devices. However, it's always a good idea to have high expectations and to be prepared to advocate for yourself if you have any issues.