Tampa Bay
AT&T Store
15.56
15.56
Overview
Retailer providing wireless plans & a range of phones, devices & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
In-store pickup
In-store shopping
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Pricing
Quality
Innovativeness
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The business located at Building 2020, W Brandon Blvd Boulevard, Brandon City is a well-established retail store that provides a wide range of services, including wireless plans, phone and device sales, and accessory sales. The staff is generally friendly and helpful, with some employees standing out for their exceptional customer service skills.Medhat, Adriana, Edwin, Eric, and other staff members have received numerous positive reviews for their patience, knowledge, and dedication to resolving customer issues. They have been praised for going above and beyond to help customers with their problems, even taking time to explain complex technical information in a clear and concise manner.On the other hand, there have been some issues with staff knowledge and competence, with some customers reporting difficulties in getting accurate information about their accounts or services. Additionally, there have been reports of long wait times and inconsistent service, particularly on certain days of the week.The store's pricing is generally competitive, with many customers reporting that they were able to get good deals on phones and plans. However, some customers have reported issues with restocking fees and other charges.In terms of innovativeness, the store has made efforts to stay up-to-date with the latest technology and trends, offering a wide range of devices and services. However, some customers have reported that the store could do more to innovate and offer unique services or promotions.One major issue that has been reported by several customers is the store's management and customer service policies. Some customers have reported being told to "call customer service" or being given the runaround when trying to resolve issues, rather than having them addressed in-store. Additionally, some customers have reported being treated rudely or being given incorrect information by staff members.Despite these issues, the store has a loyal customer base and many customers have reported being satisfied with their experiences. Overall, the business is a good option for customers looking for a wide range of services and competitive pricing, but may want to be aware of potential issues with staff knowledge and management policies.
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