Tampa Bay
AT&T Store
74.91
74.91
Overview
Retailer providing wireless plans & a range of phones, devices & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
In-store pickup
In-store shopping
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Quality
Overall
Pricing
Innovativeness
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The business location of the AT&T store at Building 2761, S McCall Rd Road, Suite 2, Englewood City, is a well-rounded establishment that excels in various aspects. The overall score reflects its ability to consistently deliver good service. Quality of service is notable, with many customers praising the helpful and knowledgeable staff, such as Wyatt, Nick, Corwin, Chris, and Steven. However, there are some issues that need to be addressed. Several customers have mentioned experiencing inefficient service, with some even having to wait for a long time or facing issues with their phone plans. One customer had to deal with a "system glitch" that prevented the staff from assisting them, and another customer was told that only one person could help with their issue, which never came through. Pricing is a strong aspect of the store, with many customers appreciating the competitive pricing and the absence of surprise charges. The store's ability to adapt to the changing needs of customers is also commendable, as demonstrated by their willingness to help with international travel and accommodate customers with disabilities. The store's innovativeness is evident in its use of technology, such as NFC mobile payments and Wi-Fi, which makes it convenient for customers to make payments and stay connected. However, there have been instances where the store's Wi-Fi has been down, causing inconvenience to customers.
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