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Tampa Bay

AT&T Store

4.2

• (1 reviews)

1000 S Dale Mabry Hwy Highway, Tampa, Florida 33629

5.76

1000 S Dale Mabry Hwy Highway, Tampa, Florida 33629

5.76

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Overview

Retailer providing wireless plans & a range of phones, devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

In-store pickup

In-store shopping

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

4.2

Overall

4.2

Innovativeness

4.4

Pricing

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

The AT&T store on South Dale Mabry Highway in Tampa has a good reputation for its customer service. Most visitors have reported positive experiences, praising the helpful and knowledgeable staff, particularly Hiether, Paola, and Artur. They were able to resolve various issues, including technical problems, billing issues, and even helped with the transfer of services from other providers. The staff was also patient and understanding, taking the time to explain options and plans to customers. However, there were some negative reviews, highlighting issues with the staff's behavior and service. One visitor felt discriminated against due to their ethnicity, and another was not acknowledged by the staff, resulting in a poor experience. Additionally, a few visitors felt that the store could improve its physical appearance and organization.It's worth noting that the store has a wide range of products and services, including wireless plans, cell phone accessories, and home internet services. The staff was able to provide helpful recommendations and options for customers, taking into account their individual needs and preferences.Despite some minor issues, the AT&T store on South Dale Mabry Highway in Tampa seems to be a reliable and trustworthy location for customers to visit. The staff's commitment to customer service and their ability to resolve issues in a timely and professional manner are significant strengths of the store.However, there is an issue with one employee, Bill, who was described as rude, hostile, and unhelpful by multiple visitors. This issue should be addressed to ensure that customers receive the high-quality service they expect from AT&T.