Tampa Bay
AT&T Store
6.97
6.97
Overview
Retailer providing wireless plans & a range of phones, devices & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Quick visit
Checks
Curbside pickup
In-store pickup
In-store shopping
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Innovativeness
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This store is located in a convenient spot and offers a wide range of services, including wireless plans, phone sales, and repairs. The staff is generally friendly and helpful, although some may require more time and attention to resolve issues. The store has extended hours, making it accessible for customers with varying schedules. However, some customers have reported instances of poor customer service and high pressure sales tactics. The store also offers various promotions and deals, which can be beneficial for customers looking to upgrade their plans or purchase new devices. Nevertheless, there have been instances of communication breakdowns, where sales representatives failed to provide accurate information or made incorrect promises. Overall, the store has the potential to provide good service, but may benefit from improved communication and customer service training. The billing and payment process can be confusing, and some customers have experienced issues with credits and refunds. The store has a good selection of devices, but some models may not be readily available. The staff's knowledge of the products and services can vary, and some may be more helpful than others. Despite these issues, the store has a loyal customer base and is generally well-regarded in the community.
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