Tampa Bay
AT&T Store
10.69
10.69
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Wi-Fi
Onsite services
In-store pickup
In-store shopping
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Quality
Overall
Pricing
Innovativeness
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This AT&T store location is a mixed bag. On one hand, the pricing is competitive and the staff is knowledgeable and willing to help. Some customers have reported having a great experience, especially with staff members like Jay, Atilla, and Sam, who are highly praised for their professionalism and customer service skills. The store is also wheelchair accessible and offers amenities like Wi-Fi and NFC mobile payments.However, the quality of service can be inconsistent, and some customers have reported having to wait a long time for assistance or dealing with staff who are unhelpful or unprofessional. The store's hours are also somewhat limited, with a day off on Thursdays and shorter hours on Wednesdays.One major issue that has been raised by several customers is the lack of transparency and communication from staff regarding issues with their accounts or devices. Some customers have reported feeling frustrated or helpless when trying to resolve problems, and have had to escalate issues to corporate.Overall, this store has a lot of potential, but needs to work on consistency and communication to provide a better experience for its customers.
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Hours
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