The location is highly rated by customers, with an average rating of 4.6. The quality of service is generally good, with a rating of 4.3 out of 5. The pricing is considered competitive, with a rating of 4.8 out of 5. The innovativeness of the location is also noteworthy, with a rating of 4.4 out of 5. However, there have been some complaints about customer service, with one customer reporting a poor experience with an employee who lacked desire to help.Some customers have praised the location's staff, particularly Joseph, who has been described as friendly, knowledgeable, and helpful. Many customers have reported having a great experience at the location, with one customer even saying that they would take care of Joseph if they could. The location's attention to detail and ability to explain complex technical concepts in a clear and relatable manner has been praised by several customers.However, there have been some negative reviews, including one customer who reported having a bad experience at the location, with employees being uneducated and providing incorrect information that cost the customer money. Another customer reported having to call 611 to get their issue resolved, which was not resolved at the location.Overall, the location appears to be well-regarded by customers, with many praising the quality of service and the helpfulness of the staff. However, there have been some negative reviews that highlight the need for improvement in customer service and employee training.One issue that stands out is the lack of desire to help from some employees, which can lead to a negative experience for customers. Additionally, the 15-day guarantee for accessories is a concern for some customers, who may not feel confident in the quality of the products being sold.