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Tampa Bay

AT&T Store

4.6

• (1 reviews)

1812 N Westshore Boulevard, Tampa, Florida 33607

3.70

1812 N Westshore Boulevard, Tampa, Florida 33607

3.70

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Overview

Retailer providing wireless plans & a range of phones, devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Quick visit

In-store pickup

In-store shopping

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Reviews

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4.6

1 reviews

Pricing

4.6

Quality

4.6

Innovativeness

4.6

Overall

4.6

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Synergy AI assistant

Mon, Feb 23, 2026

4.6

This location offers an excellent experience for its customers. The staff, particularly Peter, Meliza, Kevin, and others, are knowledgeable and go above and beyond to provide top-notch customer service. They are patient, understanding, and willing to help with any issue or question. Many customers have reported having their problems resolved quickly and efficiently.The store is well-organized, and the staff is welcoming and friendly. Customers appreciate the clean and modern atmosphere, as well as the convenient location. The staff is proactive in helping customers find the best plans and devices for their needs.While some customers have reported minor issues with the billing system, the staff has consistently shown a willingness to listen and resolve these problems. However, one customer reported a more serious issue with fraudulent billing, which was not adequately addressed.Overall, this location has a strong reputation for excellent customer service, and customers are generally satisfied with their experiences. However, there is one issue that requires attention. One customer reported that the staff was unable to solve their problem, which resulted in a negative experience.It's worth noting that the staff is knowledgeable about the products and services offered by AT&T, and they are able to explain the benefits and features of each plan in detail. They are also able to help customers set up their devices and transfer their data, which makes the process much easier for customers. The staff is proactive in offering solutions and alternatives to customers, which shows that they are invested in providing the best possible experience.In terms of pricing, customers generally feel that the prices are competitive and reasonable. However, one customer reported that they felt taken advantage of due to a lack of understanding of the billing system.In terms of innovativeness, the location has made efforts to stay up-to-date with the latest technology and trends. They offer a wide range of devices and plans, and they are always looking for ways to improve and expand their services.Overall, this location is a great place to go for customers looking for excellent customer service and a wide range of products and services. However, there is one issue that requires attention.