Tampa Bay
AT&T Store
19.36
19.36
Overview
Retailer providing wireless plans & a range of phones, devices & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
In-store pickup
In-store shopping
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Innovativeness
Overall
Pricing
Quality
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The store has a great location and is easily accessible by car. The working hours are convenient, and the store is open on weekends, which is a plus for customers who have busy schedules. The staff is knowledgeable and friendly, and many customers have praised their helpfulness and patience. Some employees, such as Mason, Sergio, and Patty, have received high praise for their excellent customer service and ability to solve complex problems. However, there have been some issues with customer service, such as a customer being forced to purchase unnecessary insurance and a manager being rude and dismissive. It's also worth noting that the store has a problem with customer flow, and some customers have had to wait a long time to be assisted. Overall, the store has a great team and good quality service, but it needs to work on its customer service and flow issues. One major issue is the behavior of a store manager who lies to customers and makes unauthorized changes to their accounts.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
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