Tampa Bay
AT&T Store
62.91
62.91
Overview
Retailer providing wireless plans & a range of phones, devices & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Wi-Fi
Onsite services
Quick visit
In-store pickup
In-store shopping
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Overall
Innovativeness
Pricing
Quality
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This store has a solid overall rating, but there are areas for improvement. The quality of service is somewhat inconsistent, with some employees being more helpful than others. On the other hand, the store's pricing is very competitive, which is a major plus. The store also offers innovative services and products, which is a great asset. However, there is one major issue that needs to be addressed: one customer reported being scammed by a sales associate, who added insurance to their line without their consent. This is unacceptable and needs to be looked into. It's essential for the store to have a clear and transparent policy for adding insurance to customer accounts, and employees need to be thoroughly trained on this process. Overall, this store has a lot of potential, but it needs to work on its quality of service and employee training to reach its full potential.
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