Tampa Bay
AT&T Store
70.01
70.01
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
In-store pickup
In-store shopping
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Overall
Innovativeness
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This AT&T store in Kissimmee has received praise from customers for its exceptional customer service. Several reviewers have complimented employees such as Alejandra, Javi, and Michael for their helpfulness, patience, and professionalism. Many customers have also praised the store's cleanliness and friendly atmosphere. On the other hand, some reviewers have expressed concerns about the store's sales tactics. One reviewer reported feeling pressured into buying a plan that was not in their best interest, and another reviewer was upset about staff coming to their homes uninvited to sell cell phone plans. Some customers have also had issues with billing and payment, including one reviewer who experienced a $400 bill due to incorrect billing and another reviewer who reported being a victim of fraud. Overall, while this store has its strengths, it also has some areas for improvement.
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