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AT&T Store

4.4

• (1 reviews)

1332 John Young Parkway, Kissimmee, Florida 34741

73.11

1332 John Young Parkway, Kissimmee, Florida 34741

73.11

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Overview

Retailer providing wireless plans & a range of phones, devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Quick visit

In-store pickup

In-store shopping

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Reviews

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4.4

1 reviews

Pricing

4.5

Innovativeness

4.5

Quality

4.5

Overall

4.4

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Synergy AI assistant

Tue, Feb 24, 2026

4.4

The AT&T store located on John Young Parkway in Kissimmee City seems to offer a variety of services, including shopping for electronics, setting up wireless plans, and selling cell phone accessories. The staff is generally friendly and helpful, with many customers praising the service they received from representatives like Kevin, Maria, and Luis. Some reviewers have expressed satisfaction with the store's atmosphere, describing it as welcoming and convenient. However, there have been some issues with customer service, including a reviewer who reported being told to wait for assistance, despite being a customer, and another who experienced difficulty switching information to a new phone. It's worth noting that some reviewers have praised the store's staff for going above and beyond to help them, including taking extra time to explain things and making recommendations. The store's location seems to be easily accessible, with a wheelchair-accessible parking lot and entrance. However, the store's hours of operation are not consistent, with some reviewers noting that the store was closed on certain days. One reviewer reported a negative experience with a staff member who seemed uninterested in helping them and made up excuses to avoid assisting. This highlights the need for better training and customer service at the store. Despite this, many reviewers have reported having a positive experience at the store, with some even going back to recommend it to friends and family. Overall, the AT&T store on John Young Parkway seems to offer a range of services and has a generally friendly staff. However, there have been some issues with customer service that need to be addressed.