Tampa Bay
Aston Gardens At Tampa Bay
6.10
6.10
Overview
Aston Gardens At Pelican Marsh offers world-class amenities and exceptional care. Explore our vibrant retirement community in Naples, FL today.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Food
Free parking lot
Onsite services
On-site parking
Assistive hearing loop
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Quality
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The business at Building 12951, W Linebaugh Ave Avenue, Tampa City, offers a mix of positive and negative aspects. The Aston Gardens At Pelican Marsh is a world-class retirement community with exceptional care, amenities, and activities. The staff, including Robyn, Bradley, and other team members, are kind, patient, and attentive, making every effort to provide a safe and nurturing environment for residents. Many residents have praised the facilities, food, and activities, feeling like they are part of a family.However, there are some issues that need to be addressed. The management's handling of problems, such as bullying and mistreatment of residents, is weak, and they often seem to prioritize appeasing the most vocal residents rather than creating a harmonious community. Additionally, there have been reports of theft, including a stranger entering an apartment and stealing personal items, which raises concerns about security.Infrastructure issues, such as broken elevators, need to be addressed promptly to ensure resident accessibility and comfort. While the community is pet-friendly, some residents have expressed disappointment with the head chef's behavior towards staff and other residents.Despite these issues, the business has a high rating overall, and many residents have had positive experiences. The community's amenities, food, and activities are well-regarded, and the staff's kindness and attentiveness have been praised. However, it is essential for the management to address the mentioned issues to create a more positive and inclusive environment for all residents.
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