This dermatology office has both positive and negative aspects. On the positive side, the staff is often described as friendly and courteous, and the doctors, particularly Dr. Suhani and Dr. Gabriela, are praised for their professionalism, care, and expertise. Many patients appreciate the clean and welcoming environment, as well as the efficient scheduling process. Some reviewers have also mentioned that the doctors are willing to listen to their concerns and explain their diagnoses in a clear manner.However, there are several issues that have been raised by multiple reviewers. Some patients have expressed frustration with the difficulty in scheduling appointments, with some having to wait weeks or even months for a consultation. Additionally, there have been complaints about the front office staff, with some reviewers describing them as unfriendly, unhelpful, or even racist. Several reviewers have also mentioned that they felt rushed during their visits, with doctors and staff seemingly more focused on getting patients in and out quickly rather than providing adequate care.One reviewer even mentioned that they were told to pay for a follow-up visit that they had already paid for, which is concerning for its lack of common sense. Another reviewer was charged hundreds of dollars for a series of appointments that ultimately did not resolve their skin issue, which is frustrating and unfair.The pricing at this office seems to be a point of contention, with some reviewers feeling that they are being nickel-and-dimed or charged excessive fees for services. This has led to a mediocre pricing score.In terms of innovativeness, this office seems to be doing a good job in terms of staying up-to-date with the latest treatments and technologies. However, there is no specific information available to evaluate this aspect.Overall, while this dermatology office has its strengths, it also has some significant weaknesses that need to be addressed. With a bit more attention to customer service, appointment scheduling, and pricing, this office could potentially become a top-rated destination for patients seeking dermatological care.